Your Information Is Safe

777pk's Privacy Policy

A complete and transparent account of how your personal information is collected, stored, and kept secure.

This Privacy Policy ("Policy") is issued by the 777pk platform ("777pk", "we", "us"). By using the 777pk website and services, you are considered to have agreed to the terms of this Policy. Please read this Policy carefully — it clearly describes your privacy rights and our responsibilities.

Table of Contents

  1. 1. Types of Information Collected
  2. 2. How Information Is Collected
  3. 3. Purpose of Using Information
  4. 4. Information Storage and Security
  5. 5. Sharing Information with Third Parties
  6. 6. Cookies and Tracking Technologies
  7. 7. Your Rights
  8. 8. Protection of Minors' Information
  9. 9. Data Retention Period
  10. 10. Policy Changes
  11. 11. Contact

Types of Information Collected

777pk may collect the following categories of information from you. Each piece of information is collected for a specific and lawful purpose.

1.1 Identity Information

Information you provide during account registration and verification, including:

  • Full name
  • Date of birth (for age verification)
  • National ID card or passport number
  • Email address
  • Mobile number
  • Address

1.2 Financial Information

Information required to process transactions, including:

  • bKash, Nagad, or Rocket mobile banking number
  • Bank account details (where applicable)
  • Deposit and withdrawal history
  • Transaction dates and amounts

1.3 Gaming Activity Information

Information collected to improve your gaming experience:

  • Play history and preferences
  • Betting patterns
  • Wins and losses
  • Bonus and promotion usage records

1.4 Technical Information

Information collected automatically when you use the 777pk platform:

  • IP address
  • Browser and device type
  • Operating system information
  • Login time and session duration
  • Navigation patterns within the website

Methods of Collecting Information

2.1 Direct Collection

When you create an account on 777pk, verify your identity, make a deposit or withdrawal, or contact our customer support — you provide information to us directly. This information is given voluntarily and is necessary to provide the service.

2.2 Automatic Collection

When you visit our website, certain information is collected automatically through cookies, web beacons, and similar technologies. This includes technical details about your device and your browsing behaviour. See Section 6 for more details.

2.3 Collection via Third Parties

As part of the identity verification process, we may receive a limited amount of information from relevant verification service providers. Payment processors may also share information with us as needed to confirm transactions. In such cases, the third party's own privacy policy will apply.

Purpose of Using Information

777pk uses your information only for the following lawful purposes. It is not used for any unauthorised or unrelated activity.

  1. Account management and service delivery: To create, verify, and maintain your account and to provide all of 777pk's gaming services without interruption.
  2. Processing financial transactions: To securely process your deposit and withdrawal requests via bKash, Nagad, Rocket, or bank transfer.
  3. Age and identity verification: Identity verification is carried out to ensure that only users aged 21 or above use 777pk.
  4. Fraud prevention and security: To detect and prevent unauthorised account use, money laundering, and other misconduct.
  5. Customer support: To assist you with complaints, questions, or issues through our 24/7 live chat and email support team.
  6. Ensuring responsible gaming: To monitor playing patterns, identify potentially problematic behaviour, and provide necessary support.
  7. Meeting legal obligations: To fulfil our record-keeping and reporting requirements under applicable laws and regulations.
  8. Service improvement: Using analytical data to improve the overall user experience, gaming options, and platform performance.

Information Storage and Security

4.1 Technical Security Measures

777pk gives the highest priority to the security of your personal information. We use SSL (Secure Socket Layer) encryption technology to keep your data transfers secure. In addition, the following security measures are in place:

  • Data stored on servers is held in encrypted form
  • Regular security audits and vulnerability testing
  • Restricted access management for authorised staff only
  • Two-Factor Authentication support
  • Automatic alerts for suspicious logins or activity

4.2 Response to a Data Breach

If a data breach occurs for any reason and there is a risk of harm to your personal information, we will notify you by email as quickly as possible. Clear information about the nature of the breach, its potential impact, and the steps being taken will be provided.

4.3 Your Responsibilities

You also have an important role in keeping your account secure. 777pk recommends using a strong password and changing it regularly. Never share your login details with anyone else. If you notice any suspicious activity, please inform our customer support immediately.

Sharing Information with Third Parties

777pk does not sell, rent, or exchange your information. However, in certain limited circumstances we may share specific information with trusted third parties:

5.1 Payment Processors

To complete your financial transactions, we share the necessary information with bKash, Nagad, Rocket, and approved bank partners. This sharing is solely for the purpose of processing transactions, and these third parties follow their own privacy rules.

5.2 Identity Verification Service Providers

When required to confirm age and identity, we may share limited information with approved verification services. This process is carried out with full assurance of confidentiality.

5.3 Legal Obligations

We may be required to disclose information to the relevant authorities to comply with court orders, requests from investigative authorities, or the requirements of applicable law. In such cases, only the minimum necessary information is provided.

5.4 Business Transfers

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new entity. In such circumstances we will notify you in advance, and the new entity will also be bound to maintain the same privacy standards.

Cookies and Tracking Technologies

6.1 What Are Cookies and Why Are They Used

Cookies are small text files stored on your device. 777pk uses cookies for the following purposes:

  • Essential cookies: Ensure the basic functionality of the site, such as keeping login sessions active.
  • Performance cookies: Analyse user behaviour to improve site speed and performance.
  • Preference cookies: Remember your language, layout, and other personal preferences.
  • Security cookies: Help detect and prevent fraudulent activity.

6.2 Cookie Control

You can block or delete cookies by changing your browser settings. Please note that disabling essential cookies may mean that some important features of 777pk do not work correctly. By continuing to use our website, you are considered to have consented to the use of essential cookies.

Your Rights

As a registered user of 777pk, you have the following rights over your own information:

7.1 Right to Access Information

You have the right to know what information we hold about you. On request, we will provide you with a copy of the information we have collected about you.

7.2 Right to Correct Information

If your information is incorrect or out of date, you can request that it be corrected or updated. Some information can be changed directly from your account settings.

7.3 Right to Delete Information

In certain circumstances you can request that your personal information be deleted. However, we may be obligated to retain some information for a specified period for legal or regulatory reasons.

7.4 Right to Restrict Processing

In certain cases you can request that the processing of your information be restricted, such as during a period when you have raised an objection about the accuracy of the information.

7.5 Right to Data Portability

You can request a copy of your information in a structured and commonly used format, so that it can be transferred to another service.

7.6 Right to Object

You have the right to object to the processing of your information for certain purposes, in particular for marketing communications.

7.7 How to Exercise Your Rights

To exercise any of the rights listed above, please contact our customer support. We will verify your identity and process your request as quickly as possible. If you have concerns about the processing of your information, please try to resolve them by speaking with us directly.

Protection of Minors' Information

777pk strictly does not collect any information from, or provide services to, anyone under the age of 21 ("minors"). Our identity verification process is designed to prevent minors from gaining access.

If we become aware that we have collected information from a minor, that information will be deleted immediately and the relevant account will be closed. If a parent or guardian believes their child has used 777pk, please contact our customer support.

21+ Only — For users aged 21 and above only

Data Retention Period

We store your information only for as long as necessary to fulfill the purposes described in this privacy policy or to comply with legal obligations.

  • Active account information: For the entire duration that the account remains active.
  • Closed account information: For the period required by applicable law after the account is closed.
  • Financial transaction records: For the period specified under financial regulations.
  • Customer service communications: For a limited period for issue resolution and quality control.

Once the specified period has passed, your information will be securely deleted or anonymized.

Policy Changes

777pk may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you by email and prominently announce them on the website.

If you continue using 777pk after any changes, you will be considered to have consented to the revised policy. We therefore recommend visiting this page regularly. The "Last Updated" date will be noted at the top of each version.

Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. The 777pk customer service team provides support in both Bengali and English.

Email Support

[email protected]

Live Chat

24/7 live chat support — in Bengali and English

To ensure your request is processed correctly, please contact us from your registered email address and clearly state the type of request. After verifying your identity, we will respond to your request as quickly as possible.